restarted the computer and reconnected the headset which brought me a pop-up of the Bluetooth Device Control which showed me it was connected for audio and mic. I had to manually download the driver, unzip the folder and run the install exe. The driver should download and you should see Bluetooth in your device manager. First I completely uninstalled the bluetooth driver I installed earlier.Select “browse my computer for drivers” and select the folder with the extracted cabinet file. Open your device manager, right click on “Bcm20702a0” and select update driver. This item Insignia - Bluetooth 4.0 USB Adapter - Black TP-Link USB Bluetooth Adapter for PC(UB400), 4.0 Bluetooth Dongle Receiver Support Windows 11/10/8. If you don’t see an extract button just enter the cabinet file with windows explorer by double clicking then drag/drop the files out of the window to a new folder. To find this driver at a more trusted source, go to the Microsoft update catalog and search "Broadcom Corporation driver update for Micro size USB to Bluetooth Dongle". However the driver is difficult to find because of its naming under broadcom hardware rather than its insignia branding. Network adapter one RJ45 port USB two 4-pin USB 2.0-compliant ports four 9-pin USB 3.0-compliant ports Audio 6 channel 5.1 audio through three ports one microphone port one front L/R line-out port one line-in port Video one 15-hole VGA port one 19-pin HDMI port Front Panel Ports USB two 4-pin USB 2. For some reason this is not being automatically downloaded from Microsoft updates on device detection requiring a manual download of the driver despite the adatper's advertisement as "plug and play". This is a mirror of the Insignia – Bluetooth 4.0 USB Adapter Drivers from the Microsoft update catalog. Supports Bluetooth 4.0, 2.1, 2.0, 1.2 and 1. Insignia – Bluetooth 4.0 USB Adapter Drivers
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